I recently had 1500 sq. ft. of engineered hardwood floors installed throughout my home; the installers obviously spilled a large amount of glue (approx. 10” x 12”) on several planks resulting in a slight discoloration than the rest of the floor. After the installer attempted several times to apply wax to restore the original finish, however, when the wax dried the damaged spot remained. The installer offered to reinstall a designated area and that was my intent until I called Nashville Hardwood Floor Care (NHFC) seeking advice on restoration possibility in lieu replacing planks. I decided to contact (NHFC) based solely on the 5-star reviews on Google, within an hour I received a return call from (Michael). I provided Michael with insight on my flooring issue and he arrived for a consultation the following Monday. Michael immediately analyzed the situation and informed me that the floor would have to be completely stripped of all wax (because this particular wood flooring should not be waxed; just cleaned) and added he could assuredly restore the flooring to its intended look, including the glue-damaged area. Michael was extremely professional from the quote to the finished product; his level of hardwood floor care knowledge is quite impressive. Michael has mastered his trade with his patent worthy floor care process. Throughout the three-day process Michael would also educate me how to care for and maintain the floors post completion. I was also impressed by the extra time and effort he took in moving and safeguarding my furniture. He was very respectful of my home. Michael I cannot thank you enough for restoring my floors to the desired look I was seeking. I not only have the knowledge and tools necessary to maintain the floors, I would like to say I made a new friend, with the in-depth conversations we had about flooring, life, family and even old military stories. I strongly suggest at least reach out to Michael before hiring a contractor for your flooring project, I can assure you (NHFC) will provide 5 STAR services and you will be impressed with his commitment to excellence and desire to far exceed your expectations. Apologies to all that don’t like extended reviews, however the level of detail and effort Michael put into my home deserves a detailed review.
Mike was great to work with and friendly yet very professional. He is very knowledgeable of his craft, and gave me a detailed but simple plan to continue the upkeep of my floors. His pricing and service is worth every cent. His attention to detail is beyond the norm, and I would highly recommend him to any business or person who wants their floors done correctly.
Amilya B. 12/22/21
Mr. Husband is the only one I would trust with my floors I and I am very persnickety. He is kind and conscientious and very fair priced. Don’t waste your time seeking others.
Sheila T. 12/11/2020
I was told about the quality of work delivered by Nashville Hardwood Floor Care and decided to give them a try. This turned out to be the best decision I've made regarding my floors. Not only did Michael, the owner, do a fantastic job; he taught me how to maintain the floors myself. I've been using the product he mixed specifically for my floors to maintain the floors "natural" shine without any wax build up. I highly recommend Nashville Hardwood Floor care.
Reginald L. 2/19/20
I badly needed my floors worked on because they were so dull, and I had also (very unwisely) used a product that had promised to make them look good again; afterwards, they looked HORRIBLE and I thought I had ruined them. My neighbor recommended Michael of Nashville Floor Care -- the best recommendation we've received in a long time! He worked on them for the biggest part of the day, and without any harsh procedures or sanding, made them look wonderful! Michael is a delightful person besides, and his work ethic is amazing; his price is extremely reasonable. I have recommended Nashville Hardwood Floor Care to my entire subdivision!
Cheri M. 10/4/19
I foolishly put a coat of wax on my bamboo floors in several rooms. Michael saved my floors quickly and easily. They were restored to like new condition. No sanding. Just carefully removed the wax, cleaned, and restored the wood to original condition. HINT!! Never put any wax on bamboo floors. Thank you Michael. I previously got a quote from another company that was off the charts expensive. Michael will care for our floors in the future.
Joyce J. 2/27/19
I highly recommend Michael for hardwood flooring cleaning. He takes great pride in his work, which is impeccable. He has elevated hardwood floor cleaning to an art form, and his customer service is exceptional. It is a pleasure to have Michael's cleaning service. He restored the beauty to my floors.
Bobbie K. 9/3/18
Michael was extremely knowledgeable and professional. He really knows hard wood floors! They came out looking amazing. Will definitely be using these guys again!
Stephen E. 9/1/18
Michael did such a fantastic job on our wood floors before our big move-in. He even followed up and brought us accessories to help with the upkeep and cleaning so our floors will stay beautiful. They still look great! He was also so friendly and easy to work with. Highly recommend.
Jane WH 6/10/18
Simply put. If you want someone to get your hardwood floors in the best possible shape or help with maintaining them, if your floors are new, look no further.
Mike has helped us with two homes we own. His work is incomparable and his work ethic, unimpeachable.
Mike’s the boss when it comes to our floors. We simply follow his lead because we have complete faith that we will be 100% satisfied when Mike’s done with the job. In short, Mike is The Maestro of hardwood floor care.
John W. 3/18/18
We just moved in to a house with parquet wood flooring that we wanted to keep. Michael was very professional, clear about what to expect and took a lot of care in his work. Price was reasonable and was exactly as quoted- our floors look great now! I highly recommend them for your wood floor care needs!
JB W. 8/23/18
This company is TOP-NOTCH! Every easy to work with and Michael not only took great care of me and my floors, but I was totally amazed at how great they looked afterwards. We recently bought a house and I wanted everything cleaned before we moved in. He took his time (all-day) to remove all dirt and grime (BY HAND) and polish our floors. He also taught me how to really care for my floors and gave me the cleaner and duster/mop to use for the rest of my life! No more buying cleaner for the store that puts build-up on your floors. I was always a huge "Quick Shine" girl... no more! Anyone needing a good hardwood floor cleaning needs to go here! :)
Deidre W. 9/13/16
Michael came over right away after my call and repaired my floors the very next day. He did an exceptional job, bringing the floors back to their original appearance and condition. He is a hard worker, who takes pride in his work; in fact, he has elevated hardwood floor cleaning to an art form. He also values customer service and delivers a quality outcome. I would definitely call on Michael again if I need hardwood floor help. However, Michael has taught me how to maintain the floors effectively -- another valuable part of his service.
Bobbie K. 9/2/18
Fully satisfied with the services provided. Mike educated my on my floor, what cause the issues to my floors, and how to prevent in the future. He even pointed out multiple things that weren't coming clean while doing the job that I would have never have picked up on. Most people would have taken the money and gone, I would've never noticed. He came back and worked on his hands and knees getting every detail clean. Floors look great and I have good cleaning products to take of my floor going forward. You're not going to find anyone that will take care of you place like Nashville Hardwood Floor Care.
Matthew S. 3/21/18
It's amazing what a difference the solution and cleaning supplies make to keep our historic floors in good shape.
Maria H. 5/4/17
Fantastic! Wonderful work and even took the time to educate me on how to take care of my floors, even though it would mean less work for him in the future. Have used since and quality of work and products is exceptional!
Dana B. 5/3/17
I have used this company twice in the last few months and plan to use again next year. I am obsessive compulsive when it comes to my hardwood floors. My home was built in 1929 and the quality of wood a lot different than used today. Mike really knows his business and strives to please. His process is a bit lengthy and he is a perfectionist. The end result is worth it.
Sheila T. 11/10/16
They were wonderful to work with. Explained what they would do and made my floors look like new. Explained how to take care of the floors in the future and provided floor care product. These floors shine brilliantly. Will have then come back for yearly maintenance.
William B. 4/9/16
He did an awesome job. The floors looked brand new, like they should have in the first place. He came back out a couple of weeks later to follow up and make sure the floors were still in order. I would recommend them.
Celeste B. 4/1/16
Mike is one of the most professional people I have ever met. He exceeded my expectations in every way. He came to my house on my schedule and did an estimate and demonstration. He scheduled the job when it was convenient for me and called the day before to confirm and then showed up on time the day of the job-to the minute. Simply put- he did the job as promised and the floors look even better than I expected them to. It was not cheap but it was a good value for this quality of work on exotic hardwood floors. I also appreciate the respect of my home that Mike showed.
Chris P. 3/31/15
Michael was delightful. He is very friendly. He acted in a very professional manner from my first call and throughout the process. I would refer Michael to my friends and family in a heartbeat. It is obvious he take great pride in his work.
Sandra P. 2/19/15
We thought our floors were already clean but after Mike's hard work, our floors came alive and the wood grain came shining through. Highly recommend this company. Professional, friendly and on time.
Bradley L. 1/3/15
I highly recommend Nashville Hardwood Floor Care. He was on time, professional, honest and gave great advice on how to maintain the finish of my floors. He clean and restored the floors for a rental home I own that was build in 1950. The floors look as if they were just installed. The transformation is amazing!
Randall B. 12/10/14
Cleaned a neglected white oak wood kitchen floor. Michael was personable, prompt, knowledgeable, AND professional. He went right to work in spite of walking into the chaos of a house in complete rehab disarray. I watched as he removed an amazing amount of ground in soil from a floor I had no idea could possibly that dirty. I tend to be a do-it-myself type and had never used this type of service before. I was glad I had Michael come because I couldn't have cleaned the floor as well -without damaging it- if I'd scrubbed for hours on hands and knees. High marks for this company's services in my frugal opinion!
Marla F. 11/3/14
Our floors are engineered hardwood so they cannot be sanded down. Michael took off the old polish, completely cleaned the floors and re-polished the floors. The floors are so beautiful that I do not want to put my rugs and furniture back on them. They are AMAZING! I am an interior Designer and I will recommend Nashville Hardwood Floor Care to my clients. I will recommend NHFC to all of my friends and I will use them again myself. Michael was prompt, left my house clean. I was not home while Michael was there and i totally trusted him there alone. I cannot say enough good things about Michael and NHFC. Thank you Angie's List !!!
Kathy P. 9/25/14
Had serious cat urine damage in hardwoods. Came by my house several times to do odor treatments. On day of cleaning was helpful in moving furniture and very flexible to my four year old daughter constantly in his way. My ultimate goal was to just get rid of smell but Michael went above and beyond to clean and polish the floors, even where not damaged. Was professional and friendly. Looking forward to using him in the future. Have already referred to multiple family members.
Haley C. 4/5/14
I'm really happy that our floors look presentable again (we have been in the house for 7 years and have 2 dogs and a toddler) but we didn't have to go through the expense and hassle of totally refinishing them. Michael was so, so nice. Like - - is it a joke that someone is that nice? We had a wild day and lots of scheduling snafus (my fault) and he was so kind and accommodating. I absolutely trust him in my home, would recommend his services to friends, and will be calling him again. I also appreciated that all his products are green and/or low_VOC. There was no odor, and a pretty short drying time considering the process.
Jessie A. 4/4/14
Michael arrived on time, went over everything he would be doing (he'd already described his work and the price over the phone). He was extremely knowledgeable about wood floors and made suggestions about the best possible ways to "after care." He did a great job on my floors, and the extra cost was because I asked him to do extra work. He was extremely courteous, cleaned up everything when he was finished and asked me to call if I had any other questions or problems. I would certainly use his company again and have already recommended him to a couple of people in our neighborhood.
Christine B. 1/14/14
Michael was so honest that he recommended something other than the service that he provides. He advised that because of the wear and stains that the hardwoods had undergone through several years of having renters in this house . . . . no level of cleaning, refinishing, or coating them would truly make them look as buyers would expect. He said that I might consider laminate or carpet, instead. Many people would have taken my money, done what they could, and left . . . whether the results were what I expected, or not. Michael is truly a good person, and I'll be using his services on another house that I have in the near future. I highly recommend him, simply based on the knowledge that he'll be honest with you.
Daniel C. 1/14/14
This was a great process. I had to reschedule my initial appointment but Michael was willing to work with my schedule and find a time that worked. He was very professional and discussed the options for my worn out floors prior to starting any work. The floors look much better and I would recommend Oxygreen to anyone.
Abigail H. 11/15/13
Michael my floor guy was truly phenomenal. He was very knowledgeable about his work and it was a joy for him to do a beautiful job. He performed better than I could have imagined, instructed me in further floor care and was completely focused on doing the best job possible. The floor required some extra completion and he returned to complete the work. He was prompt, effective, helpful and had a work ethic rarely seen in these days. An excellent job. He also called ahead to make the arrangements. Excellent service. Excellent job!
Lynn D. 10/31/13